Is that crypto alert text real? How to check

By the Crypto Alerts & Alarms team · Published 28 October 2026 · Facts checked 28 October 2026

Check it inside the exchange’s own app before you do anything the message asks, and open that app yourself, never through the message. Coinbase, Binance, Kraken, Bybit and KuCoin each say on their own pages that they never ask you to move your crypto to an address or wallet they give you, or to hand over secrets such as your seed phrase. A message that asks for either is not a real request from them.

Signs that a crypto alert text is fake

• It wants you to tap a link to sign in or “secure” your account. Kraken lists emails and texts such as “Unusual sign-in detected”, “Your account is suspended” or “Withdrawal pending” that “link to a fake sign-in page”.
• It asks for a code, a password or a seed phrase. Kraken describes phishing as tricking you into entering “your sign-in details, 2FA codes or seed phrase”, and with those a scammer can sign in as you.
• It tells you to move your funds to a new, “safe” or “secure” wallet or address. Each of the five exchanges below says it never asks for that.
• It gives you a number to call. Coinbase says it “will never ask you to contact an unknown number to reach us”, and KuCoin that its support staff “will never contact you via phone”.
• It is urgent. KuCoin gives this example: “Your account is at risk. Verify within 24 hours or it will be frozen.”

Do not trust the sender either. Kraken warns that texts “can even appear in the same thread as genuine messages from Kraken”, and Bybit that a sender’s address “in emails and text messages can be easily forged”.

What Coinbase, Binance, Kraken, Bybit and KuCoin say

Sources: Coinbase, impersonation scams and phone-based attacks (both archived 22 September 2026); Binance, protecting your account from scams, Binance Verify and anti-phishing code; Kraken, phishing scams (updated 13 October 2026); Bybit, phishing threats (updated 2 August 2026) and Authenticity Check; KuCoin, account security (updated 3 September 2026), security notice and Official Verification Center.

How to check a message without tapping it

1. Leave the link and the number alone. The FTC’s advice: if a text asks for personal or financial information, “don’t click on any links”, and contact the company “using a phone number or website you know is real” (archived 15 October 2026).
2. Open the exchange’s app yourself, or type its address, and look for the same alert or warning there. That is Kraken’s own advice: “Open Kraken yourself and check for any alerts there.”
3. Run the number, address or account through the exchange’s checker where it has one: Binance Verify, Bybit’s Authenticity Check or KuCoin’s Official Verification Center. Bybit adds a caution: an “official” result does not prove the message itself came from Bybit, because senders can be forged.
4. Look for your anti-phishing code if you set one with Binance or Bybit, both of which add it to their texts. Bybit calls a missing or wrong code “a strong indicator of a fraudulent email or text message”.

When it is a notification, not a text

A notification on an Android phone comes from an app on it, or from a website you once allowed through a browser such as Chrome. Google’s Android Help says you can touch and hold a notification and tap Settings to reach the notification settings of the app that sent it. For a website, Chrome on Android lets you tap Unsubscribe on the notification on some devices, or turn site notifications off under Site settings > Notifications. Google notes that settings vary by phone, and menus differ by phone model and Android version (Android Help and Chrome Help, checked 28 October 2026).

Binance’s and Kraken’s help pages describe price alerts on a phone as notifications from their own apps. Binance’s FAQ asks you to enable notifications “for Binance App on your phone settings”, and Kraken’s help page says mobile price alerts need its app’s push notifications turned on (both checked 28 October 2026). Coinbase and Binance price alerts, step by step.

What a real alert from Crypto Alerts & Alarms looks like

We make Crypto Alerts & Alarms, an Android app for price alerts, so here is how ours look. Every price alert is written on our servers from a fixed template: a title with the pair and the direction, such as “BTC/USDT is UP” or “ETH/USDT lost -5.12%”, then the move, such as “From $83,211.90 to $83,314.30.” and “Above $83,230.00”. It is in English, and it exists only for an alert you set yourself in the app.

• As a push notification, it comes from the app you installed. Tapping it opens the app on the alert that fired; the app itself decides where its notifications lead, so none can carry a link for you to open.
• As a full-screen alarm, if you chose one, it rings over the lock screen and names the coin.
• In Telegram, if you connected it, the same template arrives from @SentinelPriceAlertsBot (shown as Crypto Alerts & Alarms), with no link and no button. How the Telegram delivery works.

What the app never asks for

• No texts, no calls. The app sends no SMS at all: it has no permission to send or read texts, and our servers have no text-message service. A text that claims to be one of our alerts is not from us.
• No exchange keys or logins. It never asks for an exchange API key and never connects to your exchange account.
• No wallet secrets. It never asks for a seed phrase, a private key or a wallet connection. A Solana alert needs only the token’s mint address, which is public.
• No funds. It never asks you to send crypto anywhere, and it never trades.

If a message or notification in our name asks for any of these, email support@appsfromzero.com.

Common questions

Last updated: 28 October 2026. Exchanges update their security pages. If anything here is out of date, email support@appsfromzero.com and we will correct it.